Service & Maintenance

Professional Door Servicing by Dorsol Ltd

Expert Automatic Door Maintenance Services

Keep your automatic doors and security systems operating safely and efficiently with Dorsol’s comprehensive service and maintenance programs. Regular professional maintenance not only extends the lifespan of your systems but also ensures compliance with health and safety regulations, protecting both your business and your customers.

Why Automatic Door Maintenance Is Essential

Legal Compliance

Under the Workplace (Health, Safety and Welfare) Regulations 1992 and BS EN 16005, business owners have a legal obligation to ensure automatic doors are properly maintained and safe for use. Our maintenance programs help you meet these legal requirements with fully documented service records.

Risk Reduction

Every business has unique needs. We provide custom automatic door design solutions that align with your architectural requirements while ensuring compliance with all safety standards and building regulations, including the Equality Act 2010 for accessibility requirements.

Cost Efficiency

Preventative maintenance is substantially more cost-effective than emergency repairs. By addressing minor issues early, you avoid expensive component failures and system downtime that can impact your business operations.

Extended Equipment Lifespan

Well-maintained automatic doors and security systems can last up to twice as long as neglected equipment. Our service programs help maximize your return on investment by extending the operational life of your systems.

Our Comprehensive Maintenance Services

Preventative Maintenance Programs

We offer tailored maintenance packages to suit your specific needs:
  • Bronze Package: Annual service and safety check
  • Silver Package: Bi-annual comprehensive service with priority callout
  • Gold Package: Quarterly service with 4-hour emergency response and parts included
All packages include systematic inspection of critical components, adjustment of door speeds and sensors, lubrication of moving parts, safety testing, and detailed documentation.

Reactive Repairs & Emergency Response

When unexpected issues arise, our rapid response team is ready to help:

  • 24/7 emergency callout service available
  • Average response time of under 4 hours for emergency situations
  • Comprehensive parts inventory for quick repairs
  • Temporary security measures when same-day repair isn’t possible
  • Detailed fault diagnosis and transparent quotations

Compliance Testing & Certification

Our qualified technicians conduct thorough safety tests to ensure your doors meet all relevant standards:
  • BS EN 16005 safety compliance testing
  • Force measurement and obstacle detection verification
  • Sensor function and coverage testing
  • Emergency exit compliance checks
  • Detailed certification and documentation for your records

System Upgrades & Modernization

Enhance your existing systems with our upgrade services:
  • Sensor and safety system upgrades
  • Control unit modernization
  • Energy efficiency improvements
  • Integration with access control and building management systems
  • Component replacement with extended warranty options

Industries We Service

Our maintenance expertise extends across numerous sectors:
  • Retail: Keeping entrances welcoming and operational during business hours
  • Healthcare: Ensuring hygiene and accessibility in sensitive environments
  • Commercial Offices: Maintaining security and access control functionality
  • Hospitality: Supporting 24/7 operation in hotels and leisure facilities
  • Education: Ensuring safety in schools and universities
  • Industrial: Maintaining robust systems in demanding environments

The Dorsol Maintenance Advantage

  • Qualified Technicians: All our service engineers are fully trained, certified, and DBS-checked
  • Genuine Parts: We use only authentic components from original manufacturers
  • Detailed Documentation: Comprehensive service reports and certification for your records
  • Flexible Scheduling: Maintenance visits scheduled at your convenience, including outside business hours
  • Rapid Response: Emergency support when you need it most

Your Service & Maintenance Plan

Starting a maintenance program with Dorsol is simple:
  1. Assessment: We evaluate your current systems and usage patterns
  2. Recommendation: We propose the most appropriate maintenance schedule
  3. Implementation: Regular scheduled maintenance begins
  4. Documentation: You receive detailed service reports after each visit
  5. Continuous Support: Ongoing technical support between scheduled visits

Request Your Maintenance Quote Today

Protect your investment in automatic doors and security systems with Dorsol’s professional maintenance services. Contact us today at 0800 145 5450 or complete our online form to receive a customized maintenance proposal tailored to your specific needs.

Serving Commercial Clients Throughout London and the South East:
Croydon, Bromley, Kingston, Wimbledon, Central London, Surrey, Kent, and Sussex.